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Lantra Awards Quality, Standards and Services

You can contact anyone from the Quality, Standards and Services team by entering their individual extension numbers listed below on the automated telephone system or emailing your enquiry to qualityandstandards@lantra-awards.co.uk

Head of Quality & Services: Julie Murphy Ext: 223
Strategy & direction of all product areas (Technical Awards, Qualifications, Sector Schemes & Customised Provision) ensuring compliance with regulatory criteria & HSE codes of practice & guidance, all policy work, line management of Q&S Managers, lead on consultations.

Quality & Standards Manager: Jackie Darlow Ext: 301
Overseeing approval & monitoring of instructors, assessors, training providers for all product areas. Line Management of Quality & Standards team. Budget monitoring; EV/Lead EV meetings; new EVs & standard setting; New & Revised Products liaison with Development team; Standardisation across products; SHADs; Insurance.

Quality & Services Manager: Margaret Ladkin Ext: 233
Overseeing certification and registration processes for all product areas. Line Management of the Quality & Services Team; Budget monitoring; Standardisation across products; FISS/CSCS Appeals.

Approval and Quality Assurance of Instructors, Assessors & Training Providers/Centres Team

Quality & Standards Administrators

  • Forestry & Arboriculture - Taruna Booth Ext: 213
  • Liftruck, Plant, Abrasive Wheels, Tractors, Mowers, Welding - Caroline Sweet Ext: 254
  • Pesticides, Pest Control, 4x4, ATVs, Firearms, H&S, First Aid - Stephanie Craig Smith Ext: 255
  • Training Audit Visits, Membership Renewal - Val Baber Ext: 231

Customised Provision (incl. Falconry)
Quality & Standards Product Co-ordinator: Laura Twigg Ext: 279

Technical Awards
Quality & Standards Product Co-ordinator: Karen Hume Ext: 290

Sector Schemes
Quality & Standards Product Co-ordinator: Andrew Hudson Ext: 245

Qualifications (N/SVQ/Diploma/CBQ/VQ)
Quality & Standards Product Co-ordinator: Lesley Colvin Ext: 239

Registration and Certification

Technical Awards & Customised Provision

Quality & Services Administrators

  • Julie Holmes Ext: 306
  • Sharon Bradley Ext: 242
  • Deb Evan Ext: 308
  • Sarina Desai Ext: 294

Sector Schemes

  • FISS/CSCS cards, Sector Schemes - Dale Mullock Ext: 292
  • Sector Schemes only - Susan Wright Ext: 260

Qualifications (N/SVQ/Diploma/CBQ/VQ)

Quality & Services Administrators

  • JN/SVQs/CBQ Diploma registrations - Shona Hands Ext: 291
  • Volunteer Management, DSWalling, Falconry, Dev. L-based & Environmental projects - Julie Holmes Ext: 306
  • Game Meat, Garden Retail - Sharon Bradley Ext: 242
  • Floristry, Land-based Activities, First Aid - Deb Evans Ext: 308
  • Health & Safety, Animals in Transit - Sarina Desai Ext: 294

Warehouse
Steve Turrall Ext: 240