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Lantra Awards Quality and Standards
You can contact any one of the Quality & Standards Team (Approvals or Monitoring) by entering their individual extension numbers listed below on the automated telephone system or emailing your enquiry to approvals@lantra-awards.co.uk or monitoring@lantra-awards.co.uk
Monitoring Team
Julie Murphy: Quality & Standards Manager (Monitoring) Ext: 223
Overseeing Quality Assurance of Technical Awards Instructors
Overseeing Quality Assurance of Training Provider
Overseeing External Verifier Visits for qualifications and awards
Lesley Colvin: Qualifications Co-ordinator Ext: 239
Administering approval processes for N/SVQ & VRQ centre approval and monitoring.
Centre contact for V2 award.
Laura Twigg: Quality & Standards Administrator Ext: 279
Administering processes for quality assurance of instructors & TSVs
[Forestry & Arboriculture areas specifically] and Falconry Award
Claire Roberts-Owen: Quality & Standards Administrator Ext: 231
Administering processes for quality assurance of instructors
[4x4, ATV, Tractors, Ground-care and other skill areas]
Sophie Hunter: Quality & Standards Administrator Ext: 254
Complaints/Compliments logging, Customised Provision EV visit monitoring,
[Lift truck and Plant, Pesticides, Pest Control skill areas]
Claire Grice: Quality & Standards Administrator
Is currently on Maternity leave.
Approvals Team
Jackie Darlow: Quality & Standards Manager (Approval) Ext: 301
Overseeing approval processes of new Instructors & instructors adding skills
Overseeing approval process of training providers
Customised Provision / Course Endorsement approval
Karen Hume: Approvals Officer Ext: 290
Administering the approval processes for Instructors and Training Providers
Instructors adding skills to remit [Lift truck and Plant, Pesticides, Pest Control areas specifically]. Overseeing Technical Standards Courses
Richard Pow: Quality & Standards Administrator Ext: 255
Administering processes new instructor approval and for existing instructors adding skills [4x4, ATVs, Tractors, Ground-care and Group B skill areas specifically]
Taruna Booth: Quality & Standards Administrator Ext: 213
Administering processes new instructor approval and for existing instructors adding skills [Forestry & Arboriculture areas specifically]
Val Baber: Reception / General Administrator Ext: 307