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The Operations Team
- New Instructor approval (including arranging Technical Evaluations and Technical Standards Courses)
- Dealing with Existing instructors adding new skills to their remit
- New Training Provider approval
- Membership re-registration / amendments
- Customised Award centre approval
- Course approval co-ordination
You can contact any one of the operations team by entering their individual extension numbers listed below on the automated telephone system or emailing your enquiry to awardsoperationsteam@lantra-awards.co.uk.
See below for Operations Team roles, responsibilities and telephone extension numbers.
| Name |
Job Title |
Areas covered |
Tel. Ext. |
| Jackie Darlow |
Operations Manager |
Training Provider/Instructor approval
Membership Renewal |
301 |
| Karen Hume |
Approvals Officer |
Technical Awards
Instructor approval
Training Provider approval
|
290 |
| Richard Pow |
Operations Administrator |
Technical Awards
Existing Instructors adding skills to remit
Technical Standards Courses
|
255 |
Val Baber
|
Reception/General Administration |
Reception calls
Instructor & TP application packs
TP welcome packs
|
307 |
Vacant
|
Operations Administrator |
Membership Renewals, Instructors adding skills Course approvals
|
299 |